Working with Nathlyne on my bookkeeping and taxes has been a game-changer. She is organized, knowledgeable, and most importantly extremely patient. Whatever I didn't understand she made sure she explained, and made sure I had some understanding of what was really going on, she guided me until the very end. Her guidance has taken a massive weight off my shoulders, allowing me to focus on other areas in my business and not worry about my books and taxes.

The experience was extraordinary. Pivotal made sure I received everything I was entitled to, especially regarding my rental property. They clearly explained all the claims I was eligible for, which gave me confidence that I would not miss out on the refund I deserved. I highly recommend Pivotal for income tax and bookkeeping services, you will not regret it. They are efficient, detail-oriented, and truly committed to doing an excellent job.

Took me a while to find a bookkeeper I actually trust with my business. I tried a couple of others before and felt like I was constantly chasing them down for updates or having to double check their work. Pivotal VA is the complete opposite. Nathlyne is super responsive, she handles all areas of my bookkeeping and filing so I don't have to worry about any of it. The reports she sends are clear and she'll actually explain things if I don't understand something instead of making me feel like I should already know.

"I started working with Nathlyne from Pivotal VA late last year, 2 months later I'm filing my taxes as soon as I could with her. Literally the fastest I've ever filed in my life. She is extremely professional, intelligent, and organized. When she explains things, she's very clear and easy to understand, which made the entire process smooth and more than stress-free.